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Old Sep 17, 2014, 2:28am   #3
bogogota
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Join Date: Sep 2014
Posts: 5
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bogogota is an unknown quantity at this point
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Here are the simple facts:

1. I have never played on Poker Stars and wanted to give it a try, opened an account and deposited $600 with my visa.

2. My account was immediately frozen, I didn't play a single hand of poker or even sit at a table.

3. They requested that I send documents that contain in my opinion very sensitive information and that could be used to steal my identity, so I said "No thanks, please refund my money."

4. They refused to refund my money, at best this is extortion, at worst blatant theft.

5. My advice, if you don't want to provide sensitive personal information or have your money stolen. Avoid Poker Stars.
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