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Old Mar 21, 2008, 1:29pm   #1
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I've tried depositing on here but received this e-mail when I couldn't:

Dear Sir,

Our security department has labeled you or your transactions as high risk. In junction with this we would need you to provide us with the following information:

·Copy of both sides of Credit Card(s) used to deposit funds

·Copy of Passport or other officially recognized ID

·Copy of a household utility bill stating your address

It can be sent by email to or by fax to: +44 (0) 20-8181-4601
I'm afraid we will not be able to reactivate your account until we have these documents in hand. Sorry for any inconvenience this may cause.


Is this normal, sending a copy of both sides of my credit card??? I think I might give this one a miss.
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Old Mar 21, 2008, 3:25pm   #2
mr blonde
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I've never had to do it for a deposit, but most places require that information for a withdrawal. I never heard of betonbet though.

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