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Old Jul 04, 2008, 2:49pm   #1
Reggster
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Default Pixelfehler bei neuem Monitor

moin
heuet ist mein neuer BenQ G2400W 24 Zoll 16:10 VGA/DVI/HDMI 5 ms 1.000:1 - schwarz angekommen.
Hat aber jetzt schon einen Pixelfehler mittem im Bild.
Würdet ihr den gleich wieder zurückgeben?

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Old Jul 04, 2008, 2:58pm   #2
JustinShape
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Quote:
Originally Posted by Reggster View Post
moin
heuet ist mein neuer BenQ G2400W 24 Zoll 16:10 VGA/DVI/HDMI 5 ms 1.000:1 - schwarz angekommen.
Hat aber jetzt schon einen Pixelfehler mittem im Bild.
Würdet ihr den gleich wieder zurückgeben?

Ja
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Old Jul 04, 2008, 3:00pm   #3
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aber sofort!
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Old Jul 04, 2008, 3:00pm   #4
Reggster
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unter wiederrufsrecht oder unter beschädigt zurückgeben?
was macht weniger umstände?
bzw reicht das um ihn als beschädigt anugeben un d nen neuen zu bekommen?
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Old Jul 04, 2008, 3:06pm   #5
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ich glaube, es kommt drauf an, was der hersteller hier für bestimmungen hat. manchen tauschen gleich bei einem um andere machen das nicht.

auf jedenfall erstmal da anrufen und das abklären
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Old Jul 04, 2008, 3:10pm   #6
sagent
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Quote:
Originally Posted by Reggster View Post
unter wiederrufsrecht oder unter beschädigt zurückgeben?
was macht weniger umstände?
bzw reicht das um ihn als beschädigt anugeben un d nen neuen zu bekommen?

Wenn er online bestellt ist, dann ohne Grund zurückschicken und auf 14-Tage Rückgaberecht nach Fernabsatzgesetz berufen.

Pixelfehler haben bei den meisten Herstellern Toleranzen zum Umtausch, da reicht einer normalerweise nicht aus um ein ersatzgerät zu kriegen.
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Old Jul 04, 2008, 3:18pm   #7
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Jop, es kommt auf die Fehlerklasse drauf an.
Wegen einem Pixelfehler würdest du keinen neuen bekommen, da dein Modell in der Fehlerklasse 2 ist , dürften hier zwei Pixel ständig schwarz sein, zwei ständig leuchten und 7 Subpixel defekt sein .

Weiß gar nicht ob hier das Fernabsatzgesetz noch seine Anwendung findet.
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Old Jul 04, 2008, 3:23pm   #8
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Bei Onlinebestellungen kannste doch 14 Tage die Ware zurück schicken.
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Old Jul 04, 2008, 3:24pm   #9
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So pauschal kann man das nicht sagen, gibt Ausnahmen


aber ein Monitor fällt glaub ich nicht darunter.
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Old Jul 04, 2008, 4:19pm   #10
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Würdet ihr den gleich wieder zurückgeben?
Klar.

Problematisch könnte es nur werden, wenn Du ihn im Full Tilt-Shop gekauft hast. Die hab ich grad echt gefressen -- scheints...
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